Now Hiring
Return to Home Page
Follow us on Facebook and Twitter

The World's Foremost Search and Rescue Gear Authority!


Privacy Policy

  • What information does Advanced Tech Rescue Collect?
    • Advanced Tech Rescue collects credit card information, for use in purchases made on our website ONLY. This information includes billing address, credit card number, and shipping address. All credit cards are processed by hand to ensure there is enough inventory of the product you are ordering to fullfill your request.
    • When visiting Advanced Tech Rescue, the IP address used to access the site will be logged along with the dates and times of access. This information is purely used to analyze trends, administer the site, track users movement and gather broad demographic information for internal use. Most importantly, any recorded IP addresses are not linked to personally identifiable information.
    • Collection of Personal Information Links to third party Websites
      We have included links on this site for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own. Changes to this Privacy Statement
      The contents of this statement may be altered at any time, at our discretion.
  • Who has access to my information, is it sold?
    • We respect our customers' privacy and take precautions to ensure that the only people who have access to your information are Advanced Tech Rescue staff. Also, the only reason a person from Advanced Tech Rescue will have your information is if they are processing an order.
    • We do not share nor sell your information to anyone outside of our organization.
  • How does Advanced Tech Rescue value online privacy?
    • Online privacy is very important to us and to our business. Therefore, Advanced Tech Rescue adheres to the following strict guidelines to protect your online privacy:
      • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses advancedtechrescue.com or advertisements and other content served by or on behalf of advancedtechrescue.com.
        • Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features and storage of items in your Shopping Cart between visits.
        • The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of advancedtechrescue.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, or to proceed to Checkout.

Confirming Prices

  • We cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will contact you for instructions before shipping or cancelling your order.

Shipping Policy

  • Please allow 1-3 business days (M-F) for order processing. Many of these items are special order and we will notify you of the estimated ship date.
  • If you would like your order shipped via another shipping method; 2-day, 3-day select, etc.; please note that in the comments section and we will be happy to provide you with a quote/estimate.
  • Because of dimensional weight, Advanced Tech Rescue will provide you with a shipping quote before processing orders of heavy, large, or odd shaped items.

Return Policy

  • All returns are subject to a 20% restock fee, up to 30 days from receipt of item. The item cannot be used or show signs of being worn, ie. in new condition, and must return in its original packaging. After the 30 days we do not offer returns.

If you have any questions regarding our policies, we welcome you to contact us anytime at info@advancedtechrescue.com.